Customer Experience

In case of non response to your calls and emails from our location teams or call centre, please write to kishore.velankar@youbroadband.co.in, samir.pathak@youbroadband.co.in, ccteam@youbroadband.co.in & corp.comm@youbroadband.co.in

We assure you of our support in resolving the issue at the earliest

Thanks
Team YOU Broadband

India in Top 3 countries worldwide for Global Broadband Growth: Report

Broadband Forum predicts top ten position is coming close

India’s phenomenal growth in broadband in 2010 – second only to China and the United States – is leading towards the country soon becoming one of the top ten users of broadband in the world. That is the message delivered at the recent Convergence India event in New Delhi by Broadband Forum Chief Executive Officer Robin Mersh.

India added more than 2.5 million new lines of broadband last year and now stands at No13 in the world – having been barely in the top 50 of broadband countries just six years ago. “India has been steadily climbing the rankings in terms of broadband subscribers for the last 6 years. It has gone from 50th to 13th in only 6 years and will be knocking on the door of the top 10 within a year or two,” says Oliver Johnson, chief analyst with Point Topic.

To read more on the Report,

please visit: http://www.broadband-forum.org/news/download/pressreleeases/2011/India2011.pdf

IT'S YOUR SPACE - Customer Speaks

 “It is heartening to see the prompt response to my mail and I would like to record my appreciation of the very professional service rendered by the two technicians who came to attend to the cabling problem, Ganesh Mane and Amit. It is encouraging to see such a committed, courteous, knowledgeable and professional team. Their handling of my concern has been a pleasure to observe.

I am also particularly impressed of the Corporate office receptionist’s helpful attitude and keenness to assist customers who call in for information."

Dr. Narendra Nair M.D.
YOU Broadband customer, Thane

Please visit the link for customer feedback: http://www.youbroadband.in/testimonials.php

If you have any suggestions or feedback to give on YOU Broadband services, please feel free to write at  corp.comm@youbroadband.co.in

Challenges Ahead

Read the full article in Voice & Data 100 July 2010 issue
or visit: http://www.youbroadband.in/mediacenter/media/july2010/images/ca.pdf

YOU to lease broadband capacity

The Hindu Business Line, February 26, 2010

The Citigroup-owned YOU Broadband & Cable has ventured into leasing out broadband capacity on its fibre infrastructure.

The company is targeting telecom operators, telecom tower companies and other cable service providers who require intra-city connectivity in 12 of the top 20 cities, Mr E.V.S. Chakravarthy, Chief Executive Officer of YOU Broadband, told Business Line.

"We can also provide fibre-based backhauling to telcos so that they can conserve spectrum which is a scarce commodity in any case," he added.

YOU Broadband uses around 15 per cent of the 5,000-route km of optical fibre infrastructure, originally established to support its broadband and cable businesses. By end 2010-11, it intends to add 2,400-route km of underground optical fibre as well as 1,000 more route km of overhead optical fibre.

YOU Broadband, which has an Internet Service Provider (Category A) licence, has already leased out part of the excess broadband capacity to Tata Communications, Vodafone and Tulip, said Mr Chakravarthy.